Depending on the phone and if it's carrier-locked, customers can bring their phones and import their phone numbers to their Visible Wireless accounts. However, customers are not required to purchase a phone from the company. Visible also sells a variety of accessories, including phones, cases, screen protectors, and chargers. There are no contracts, no hidden fees, and no annual service plans. Offering unlimited data, voice minutes, and texting for $40 per month, Visible Wireless is geared toward people who are tired of the typical family plan and want to strike out on their own. Visible Wireless is a cell phone service provider that operates on the Verizon network. You can also reach out to the company by messaging them on Twitter or Facebook Messenger. You can also find help by posting your question on their Forum page. If you want to speak to someone over the phone, there should be an option to request a phone call once you've clicked on the chat bubble. They do not publish a phone number or email address for customer service, but you can quickly reach a member by clicking on the blue chat bubble at the bottom of the website screen. Their team members are available 24/7 to answer your questions. ![]() If you have any questions or need help with technical issues, you can reach the Visible Care Team in several ways. Contacting Visible Wireless Customer Service When you ship products back to Visible, always keep a copy of your return shipping label as evidence if your package gets lost in transportation. Returning the merchandise will not cancel your service. Note that you must file a cancellation request separately if you also wish to cancel your service with the carrier. state by area, and the most populated subnational entity in North America. Get in touch with the Visible Care Team to begin the return process. California is a state in the Western United States.With over 38.9 million residents across a total area of approximately 163,696 square miles (423,970 km 2), it is the most populous U.S. ![]() If you purchased a wireless device or accessory from Visible Wireless, you must return the product within 14 days of the purchase date, which also applies for any exchanges. ![]() If you are using the free 15-day trial, you can cancel any time within the period and you will not be charged. What Is Visible Wireless’s Return Policy? Visible Wireless offers free shipping, whether you purchase an entirely new device or bring your device over and order a Visible Wireless SIM card. The Visible website also includes a list of phones that are eligible for virtual gift cards upon purchase, so you still have a shot at one even if you don't bring your own device.ĭoes Visible Wireless Offer Free Shipping?
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